This page is a translation. In case of discrepancy, the Italian version prevails.
1. Purpose
Sale of takeaway dishes by KAISEN.
2. Prices
Prices in euros, all taxes included. KAISEN reserves the right to change its prices.
3. Ordering & payment
Takeaway orders are placed online. Payment is made on collection, by cash or card. For information, contact the restaurant on +39 331 839 1698.
4. Order collection
Orders are collected at the restaurant. Times and lead times are shown in the ordering channel. For information, call +39 331 839 1698.
5. Right of withdrawal
Under Article 59(1)(d) and (n) of the Italian Consumer Code (Legislative Decree 206/2005), the 14-day right of withdrawal DOES NOT APPLY to perishable foodstuffs or to catering services provided on a specific date.
6. Legal warranties
Legal guarantee of conformity under Articles 128 et seq. of the Italian Consumer Code (Legislative Decree 206/2005).
7. Complaints and dispute resolution
Complaints: Vittoriolin@libero.it. Consumers may also turn to the alternative dispute resolution (ADR) bodies provided for in Articles 141 et seq. of the Italian Consumer Code.